Thiruvananthapuram Airport Soars with ACI Level 3 Customer Experience Accreditation
Published on: Jan. 3, 2026, 1:23 p.m. | Source: Devdiscourse
Thiruvananthapuram International Airport has earned Airports Council International Level 3 accreditation for excellence in customer experience, an upgrade from Level 2. Efforts to enhance passenger satisfaction include more retail and food options, innovative technology like Digi Yatra, fast-track immigration, and robotic cleaning systems.
