
Scaling what matters: Empowering agents beyond CICO with meaningful communication design
Published on: Sept. 30, 2025, 5:30 a.m. | Source: The Pioneer
The backbone of India’s financial inclusion revolution— Business Correspondents (BCs) or agents who enabled the CICO-led expansion—are now struggling to remain viable. Most rural BC agents earn just INR 8,000 (USD 97) a month, with some making as little as INR 600 (USD 7). While a few in