ReferIndia News From complexity to clarity: How AI is transforming insurance for customers

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From complexity to clarity: How AI is transforming insurance for customers

Published on: April 11, 2026, 11:53 a.m. | Source: The Economic Times

Artificial Intelligence is revolutionizing insurance in India. Customers now start their search online, with AI simplifying complex policies into easy conversations. This technology makes insurance understandable and accessible, even in smaller cities. AI-powered tools handle queries, speed up processes, and personalize recommendations. This shift is crucial for increasing insurance penetration across the nation.

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